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Overview

I am a software engineer in MNC and I am giving the online training and i am certified CSA.Configuration and customization of ServiceNow Tool
• Worked extensively on multiple modules of the tool
Incident Management
Change Management
Problem Management
Service Catalog
Knowledge Management
SLA
• Configuration of the above modules according to the client requirements
• Installation, configuration and customization of Knowledge Search Engine
• Customized ESS Portal & Service Catalog according to the client requirements
• Configuration of automated email notifications for Service Desk, Incident Management and Service Catalog modules
• Meeting all client customized requirements using scripts. Work closely with the business & implementing custom solution to improve service delivery
• Configured SLA’s in SLM module for Incident Management & Service Catalog modules
• Prepared test cases for the testing done after development

Languages Spoken

Telugu Mother Tongue (Native)

English Proficient

Hindi Basic

Education

Princeton college of engineering and technology 2009

Bachelor of Technology (B.Tech.)

Self 2019

Certified system administrator

Address

Sanjeeva Reddy Nagar, Hyderabad, India - 500038

Verified Info

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Teaches

ServiceNow Training
2 Students

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ServiceNow Training

3

ServiceNow course

ServiceNow Fundamantals, Fulfiller Training, ServiceNow Implementer, ServiceNow Administrator, ServiceNow Developer

ServiceNow_Administrator

ITSM Administrator

ServiceNow_Developer

CAD (Certified Application Developer)

ServiceNow_Implementer

CIS - ITSM

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach ServiceNow Training Class.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 3 years.

Teaches

ServiceNow Training
2 Students

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ServiceNow Training

3

ServiceNow course

ServiceNow Fundamantals, Fulfiller Training, ServiceNow Implementer, ServiceNow Administrator, ServiceNow Developer

ServiceNow_Administrator

ITSM Administrator

ServiceNow_Developer

CAD (Certified Application Developer)

ServiceNow_Implementer

CIS - ITSM

No Reviews yet!

Suresh Ch describes himself as IT professional with 10 years experience. He conducts classes in ServiceNow Training. Suresh is located in Sanjeeva Reddy Nagar, Hyderabad. Suresh takes at students Home, Regular Classes- at his Home and Online Classes- via online medium. He has 3 years of teaching experience . Suresh has completed Bachelor of Technology (B.Tech.) from Princeton college of engineering and technology in 2009. He is well versed in Telugu, English and Hindi.

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