- Knowing where we are - Communication skills inventory
- Overcoming Barriers to effective communicationÂ
- Being precise and clear in your communicationÂ
- Mehrabin's rule and using Body Language to create the right impression
- Importance of pace,pitch & tone in verbal communication
- Using communication to connect with people around you
- How to be assertive and confident in your communication with others
- How to say 'NO' when required
- Six coaching sessions
- Competency self-assessment with feedback
- Personal coaching with a custom plan built for you