IdentityI am an accomplished soft skills trainer. I have been working in service industries fr over 12 years and have developed a thorough knowledge of customer behavior, business etiquette, voice and accent, effective communication and delivering exemplary customer service in both verbal and written format.
I have won many nominations, recommendations and straight-from-customers'-mouth appreciations for the services provided to them by me.
Over the years, I have worked in multiple domain that I can share the knowledge of e.g. Customer service in contact centers, credit card services, essential banking services, mortgage services, collections, airlines and US IT staffing.
I can help the individuals in developing their customer service skills and their communication skills to attain their dreams and goals as the communication skills are the foundation upon which a dream to succeed in lie can thrive.
