Learn about ServiceNow

All You Need to Know about ServiceNow

ServiceNow is one of the best cloud-based companies that provide software service broadly known as (SaaS). The company is known for its specialised IT services like IT operations management, IT business management and that also through various types of plugins and apps.

To learn ServiceNow, it is essential to have proper guidance. But even before that, it is important to understand the various areas that a person can get specialised in, while choosing ServiceNow.

Any developer, architect or admin willing to get a solid foundation within his platform needs to choose a ServiceNow speciality. It is because only such a special course can differentiate you from the rest of the applicants and opens new opportunities for you. So to choose one, it is necessary to know all the products of the ServiceNow course. Here only a few of the most popular ones discussed.

Security -

This module is exclusively known as the security module because it consists of governance, security operations, vulnerability management, risk and compliance etc. For a person having a background in InfoSec, this could be an excellent option to choose. This is also a newer module in ServiceNow, so this field is high in demand.

CSM -

The Customer Service Management module allows the users to work with others from outside the company you are working. This is done by working with the existing ‘task’. For people who have worked on customer service applications, this specialisation course works best for them.

HR -

HR service delivery modules are great to create a career in HR services. This delivery module that is the HR module, is also capable of integrating with the HR applications. This also

helps by providing some additional HR privacy controls for sensitive HR cases. Candidates who have worked with HR, this is the one to choose for specialisation.

ITOM -

This management course, broadly known as IT operations Management, consists of CMDB, orchestration, discovery, service mapping and a few other stuff. This is one of the most high-demanded fields in the ServiceNow training field. However, some additional knowledge on basic networking and server admin can help to increase the overall understanding of the particular field. Employees with network admin background and sysadmin background can opt to specialise in ITOM.

So it may seem easy to choose ServiceNow as a good option for career growth, but one needs to have the proper technical knowledge along with that. For analytical understanding, taking expert help is necessary, and for that, you can raise an enquiry in UrbanPro.