4 
Identity? An astute professional with 7+ years of qualitative experience in IT Infrastructure Management, Project Management, ITIL framework, Technical Support & processes to meet the customer business requirement
? Currently associated with HCL as a Manager in PMO performing the Project management activities from Initiation to Control & Closure of projects in a matrix organizational structure
? An effective communicator with strong inter-personal skills, elevating client satisfaction. excel at communicating with stakeholders across hierarchical levels & globally for smooth project execution
? Result oriented with a passion to drive for project excellence in all areas of responsibility that includes experience in outsourced environments ensuring service level agreements and metrics
? Enthusiastic person with good communication skills, presentation skills, deft in handling multiple project activities & tasks simultaneously in challenging environments with leadership ability.
