IdentityA multi-faceted professional with around 4 years of experience in marketing and Account coordination. Adept at handling day-to-day activities in co-ordination with account team members for business development. Team player with strong communication & interpersonal skills coupled with excellent analytical, problem solving & organizational abilities. Taking care of Cultural,sports and Branding aspects of the team.
1) Ernst & Young Pvt Ltd (Aug, 2012 - Aug, 2015)
Worked as Offshore account coordinator for Nordics Region.
Key responsibilities
• Co-ownership of the Account Planning process - work with GCSP/AD and BDE to ensure that an account-
centric account plan is developed, implemented and measured against the account management
framework
• Set up and maintain global account management and reporting tools and processes for the account.
• Manage Account team reporting and the utilization of firm tools – manage financial analysis and tracking of
account revenue against account revenue plan.
• Coordinate and facilitate Account team meetings acting as the central point of contact for Account
team/teams to ensure appropriate meeting logistics, facilities, agenda and actions.
• Develop Summary interpretations of data analysis that are used in EMEIA and Global Leadership Meetings.
• Work with the GCSP to implement the Assessment of Service Quality (ASQ) program for accounts.
• Account administration: Account data quality, Account network coordination, Account meetings, Knowledge
management and Account onboarding.
• Business management: Billing & expenses, KPI monitoring, Opportunity management, Revenue plan /
GRPT and Account plan support.
• Account marketing and communications: Event coordination, Client Communication and Marketing &
Branding.
• Research and analysis: News & Analysis, Company/Account Research.
Achievements
• Have been responsible for making team understand EY brand guidelines and the same was acknowledged by SCORE team Visual Identity reviewer.
• Account branding and training new joiners about the Branding guidelines set by the firm
• Conduct and coordinate cultural activities/events within the team
• Cultural and Sports SPOC and encourage team to actively participate in the events happening around.
• Supportive in several functional efforts such as rendering support in creating AMF framework slide for AIBD,preparing AIBD activity calendar etc.
• Telenor Account Manager has been equally appreciative of proactive offer of suggestions to what help can be provided, and great financial review analysis, newsletter circulation for the account.
2) Ge Capital BPMSL (Aug 2011 - Aug 2012)
Worked as customer care executive for SBI credit cards
Key responsibilities
• Handling all types of credit card queries
• Cross selling of credit card products like: Cash loan, Balance transfer, Dial an EMI, Insurance policies, Investment plan etc
Course University Year of Passing
Secondary Examinations (10th) CBSE Delhi 2004
Senior Secondary Examinations (12th) CBSE Delhi 2006
B.Com Delhi University 2010
BFA Shilpa Bharti, Rajasthan University 2010
MA (Drawing and Painting) Jiwaji University, Gwalior 2014
Strengths
• Analytical skills
• Effective decision maker
• Ability to analyze & observe
• Good Initiator & Communicator
