IdentityWorking in Tcs Bangalore
Designation: - Process Associate
Department: - Business Processing Outsourcing Services
Client: - General Electric Health Care (GEHC) – US
Process: - Supply Chain Management
Role: - SME (Subject Matter Expert) for Order Fulfillment
Specialist (OFS) and Order Management
Fulfillment Specialist (OMFS)
Responsibilities:-
The following task was entrusted on me: -
Various modalities of health care were handled by me :
Mammography, X-Ray, Vascular and Nuclear
Activities related to OFS like procurement of order, creating
demand for the order, checking stock, reserving item for the
order, shipment of order, virtual shipment, completing Global
Installation Quality (GIQ) request, creating purchase order
Activities related to OMFS like Phase In Phase Out (PIPO),
uploading shipment plans for the day, Actual Installation
Completion Date, Updating Field Engineer details, Future
deliverables, processing Change Order
As SME has trained all the new joiners on the process, will be
auditing all the works done by the associate, finding the root
cause on the escalation, identifying and bridging the gap
between associate and process.
Completed post graduation diploma in business administration and pursuing MBA in HRM wants to share my practical exposure of business and human resources knowledges to the upcoming students
