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Overview

Competencies acquired over the last 23 years
Global IT Service Management, Governance and Pre-sales
Led global IT and business operations in HCL Technologies, Patni Computers and EFunds International - overall accountability for service management, client engagement and people management.
Led technology pre-sales for BPO business unit in HCL and Patni. Responsible for technical solution design, project risk management facilitating due diligence.
Led information security and business continuity compliance for BPO organizations. Facilitated compliance audits by clients. Responsible for governance, internal audits, process reviews and risk management.
Training
Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).
Product Management and Business Development
Sector head for Telecom and ITES business: Ensured client satisfaction and business development for key clients such as Airtel, Vodafone and KPMG. Responsible for pre-sales support and staff enablement and managing relationships with new and existing clients.
Product head for anti-bribery and corporate integrity portfolio in BSI India. Responsible for business development, marketing tie-ups, training and capacity building in the organization.
Audit
Lead auditor for conducting certification audits on information security (ISO 27001), business continuity (ISO 22301), Risk management (ISO 31000) and IT service management (ISO 20000).
Global Project and Transition Management for BPO
Led more than 20 offshore transitions of business processes, for projects worth $700 million, over a span of 5 years.

Certifications and Awards
People’s Leader award (2006), by CEO of BPO division in HCL Technologies Ltd.
Special Recognition Award (2008), by HCL Tech., for achieving customer delight
Star Performer Award (2003), Efunds International.
Certified Lead Trainer and Lead Auditor
Certified Project Management Professional (PMP)
Accredited Management Trainer from All India Management Association

Languages Spoken

Hindi

English

Education

All India Management Association 2001

PGDM IT

Address

Kalkaji, Delhi, India - 110019

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Teaches

Risk Management classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Risk Management classes

5

Teaching Experience in detail in Risk Management classes

Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

ISO Quality Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ISO Quality Training Classes

20

Teaching Experience in detail in ISO Quality Training Classes

Lead auditor for conducting certification audits on information quality (ISO 9001:2015), information security (ISO 27001), business continuity (ISO 22301), Risk management (ISO 31000) and IT service management (ISO 20000). Lead trainer for Quality Management, Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

ISO27001 & ISO27002 Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ISO27001 & ISO27002 Training

10

Teaching Experience in detail in ISO27001 & ISO27002 Training

Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

IT Security Management Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in IT Security Management Training

10

Teaching Experience in detail in IT Security Management Training

Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

Security Auditing Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Security Auditing Training

10

Teaching Experience in detail in Security Auditing Training

Led information security and business continuity compliance for BPO organizations. Facilitated compliance audits by clients. Responsible for governance, internal audits, process reviews and risk management. Training Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

IT Service Management Trainings

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in IT Service Management Trainings

20

Teaching Experience in detail in IT Service Management Trainings

Led global IT and business operations in HCL Technologies, Patni Computers and EFunds International - overall accountability for service management, client engagement and people management. Led technology pre-sales for BPO business unit in HCL and Patni. Responsible for technical solution design, project risk management facilitating due diligence. Led information security and business continuity compliance for BPO organizations. Facilitated compliance audits by clients. Responsible for governance, internal audits, process reviews and risk management. Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach ISO Quality Training, ISO27001 & ISO27002, IT Security Management , IT Service Management, Project Management, Risk Management and Security Auditing Classes.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 5 years.

Teaches

Risk Management classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Risk Management classes

5

Teaching Experience in detail in Risk Management classes

Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

ISO Quality Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ISO Quality Training Classes

20

Teaching Experience in detail in ISO Quality Training Classes

Lead auditor for conducting certification audits on information quality (ISO 9001:2015), information security (ISO 27001), business continuity (ISO 22301), Risk management (ISO 31000) and IT service management (ISO 20000). Lead trainer for Quality Management, Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

ISO27001 & ISO27002 Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ISO27001 & ISO27002 Training

10

Teaching Experience in detail in ISO27001 & ISO27002 Training

Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

IT Security Management Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in IT Security Management Training

10

Teaching Experience in detail in IT Security Management Training

Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

Security Auditing Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Security Auditing Training

10

Teaching Experience in detail in Security Auditing Training

Led information security and business continuity compliance for BPO organizations. Facilitated compliance audits by clients. Responsible for governance, internal audits, process reviews and risk management. Training Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

IT Service Management Trainings

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in IT Service Management Trainings

20

Teaching Experience in detail in IT Service Management Trainings

Led global IT and business operations in HCL Technologies, Patni Computers and EFunds International - overall accountability for service management, client engagement and people management. Led technology pre-sales for BPO business unit in HCL and Patni. Responsible for technical solution design, project risk management facilitating due diligence. Led information security and business continuity compliance for BPO organizations. Facilitated compliance audits by clients. Responsible for governance, internal audits, process reviews and risk management. Lead trainer for Risk Management, Information Security management, IT Service management, Business Continuity management and Corporate Integrity (anti-bribery management).

No Reviews yet!

Dhieraj Saxena describes himself as Management Systems Trainer, IT Service Management, Information Security, Risk Management. He conducts classes in ISO Quality Training, ISO27001 & ISO27002 and IT Security Management . Dhieraj is located in Kalkaji, Delhi. Dhieraj takes at students Home and Online Classes- via online medium. He has 20 years of teaching experience . Dhieraj has completed PGDM IT from All India Management Association in 2001. He is well versed in Hindi and English.

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