Business Studies:
CLASS - XII
Ch- 1, 2, 3
MM: 32 Time: 1 hour
- What is meant by ‘Effectiveness in Management’? (1)
- Miss Amita is associated with Fortune Ltd. She told you that her workers have good relations with her. At what level of management is she? (1)
- How does coordination ensure unity of action in Management? (1)
- Successful organisations do not achieve their goals by chance but by following a process. Name the process. (1)
- It is common now to see CD-ROM’s, computerized information kiosks, and Internet/ World Wide Web multimedia pages highlighting the virtues of products. Identify dimension of business environment related to following situations and explain. (4)
- "Business environment is is easy to understand in parts separately but it is difficult to understand in totality.” Identify feature of Business environment from this statement and explain other features. (4)
- Ajay after completing MBA from USA comes to India to start a new business under the banner Ecom Creations Ltd. He launches a new product in e-learning for Senior Secondary School students in Commerce stream, which already has an established market in UK and USA but not in India. His business starts flourishing in India. Now more Indian companies entered into the market with other subjects also. Identify and quote the lines from above para which highlight the significance of understanding business environment. (4)
- What changes were made in the industrial policy in the recent past? (4)
- (a) One of technique given by F.W. Taylor is extension of principle given by Henry Fayol. Identify that and explain (b) Mohan always comes 1 hour late in the office and leave half an hour before the scheduled time. No penal action is taken against him. Other employees also started coming late in the office. Management is very disturbed with this and has started scolding the employees.
- Which management principle is being violated in the given case?
- Explain the principle.
- Mention one probable adverse consequence of violation of the given principle. (3+3)
- (a) It has been observed that the prevailing situation in an organization is due to the violations of the principle of ‘order’. What might have been your observation? (b) Suresh is working under supervisor Ramesh. Suresh always give useful ideas which have resulted in gains for organisation but Suresh never acknowledges him and he also use to take credit for suggestions given by Ramesh. Which Principle of management is being violated and what values are ignored by Ramesh and what will be the consequences. (2+4)