Develop the skills required to negotiate, persuade and influence! To reach an agreement that's acceptable to both parties you'll need to negotiate effectively and have a number of key strategies and tactics at your disposal. This is a practical course. It's packed with exercises and practice to help you to build the necessary skills you'll need to be able to enter real-life negotiations with confidence and understanding.

Topics Covered

Contents What negotiation is and why it is important Styles of Negotiation Planning the negotiation Preparation checklist Exercise 1. Case study How to structure negotiations Personal power and how to increase it Exercise 2. Personal power Conflict analysis How to deal with Conflict Exercise 3. Conflict Mode Analysis Negotiating tactics Negotiating with a customer which you can’t afford to lose Dealing with price The closing stages The 40 most common mistakes in negotiation Exercise 4. Role-play

Who should attend

You may be negotiating regularly without having had any formal training, new to, or moving into a role that will involve negotiating internally or externally. This program is specifically designed for MD’s, CEO’s, Director, President, Vice President, General Manager, Manager, Asst. Manager, Executives from all Departments

Pre-requisites

Working professionals

What you need to bring

A positive attitude

Key Takeaways

• Giving you a good understanding of the negotiation process. • Building your skills to enable you to negotiate from a position of strength. • Giving you the confidence to respond to the changing circumstances of the negotiation itself and the people directly and indirectly involved. This course takes you past just a theoretical understanding and includes a number of practical exercises that use accelerated learning principles to ensure that learning is maximized - delivering maximum benefit for you, your organization and both negotiating parties.