The course starts with basic formatting tools knowledge of wordprocessor, then moves on to advanced knowledge of mail merge, Indexing, etc... In further classes, Excel tricks are taught starting with basic formulas to managing data with varied formulae... Such as find & match, lookup, sumifs, countifs, pivots, and identifying need-based solutions of data. As participants gain basic understanding of Wordprocessor and spreadsheets, presenting skills are taught on PPT.