Our training methodology is based on the 'high impact participant centered model' which focuses on 'experiential learning' rather than didactic lectures; thereby, enabling maximum opportunity to learn and practice the newly acquired skills. • A variety of personally relevant and interactive exercises will be utilized to convey the learning • Activities such as games, simulations, role-plays, individual presentations, focus group discussions and some written exercises will form the basis of the training sessions. • Audio —visual mediums would be used to heighten the efficacy of training & enable better retention. • The sessions will be completely participant-centered enabling maximum opportunity to learn and practice the new skills. • Video mirroring sessions will ensure objective feedback on body language, voice, content, Trainer style, handling queries by participants by putting them in a Training situation etc. Training Certification EACH PARTICIPANT WILL BE GIVEN A PARTICIPATION CERTIFICATE BY LEARNING CANDID INDIA PVT LTD

Topics Covered

MODULE 1: Introduction to Coaching & Mentoring • WHAT IS COACHING & MENTORING • PURPOSE OF MENTORING • CORE COMPETENCIES OF A MENTOR • BUILDING RAPPORT & TRUST AS A MENTORING TOOL • READ MENTEE SIGNALS • TOOLS TO MENTOR EXCELLENT PERFORMERS BUT POOR ON SELF IMAGE, COMMUNICATION, INTERPERSONAL SKILLS ETC. • FAQ'S ON MENTORING MODULE 2: Coaching • LEARN TO COACH & CONVERT AN AVERAGE PERFORMER INTO A GOOD PERFORMER • THE SIX STEPS IN THE COACHING PROCESS • PROVIDING FEEDBACK TO THE COACHEE • DIFFERENT TYPES OF FEEDBACK & IT'S IMPACT • GIVING EFFECTIVE FEEDBACK • WHEN TO GIVE POSITIVE/NEGATIVE FEEDBACK. • USING SILENCE AS A FEEDBACK TOOL • WORK SITUATIONS THAT MAY REQUIRE COACHING • THE FIVE PHASES OF DEVELOPMENT MODULE 3: Values in Coaching & Mentoring • COMMUNICATING THE IMPORTANCE OF TRUST & COMMITMENT TO TEAM MEMBERS • WALKING THE TALK ON INTEGRITY, LOYALTY & BECOMING A ROLE MODEL TO TEAM MEMBERS • THE CONCEPT OF STAKE HOLDERS & GENERAL MORAL OBLIGATION. • THE UNWRITTEN RULE ON VALUES • THE LEAD'S ROLE AS A SPONSOR, MENTOR, APPRAISER, ROLE MODEL & TEACHER - SMART MODEL • LEARNING WHEN TO CONTROL, UNDERSTANDING THE VARIOUS MONITORING TOOLS AND USING THEM TO ENSURE VALUES ARE BUILT/NOT DILUTED OVER A PERIOD OF TIME. • UNDERSTANDING PROGRESSIVE DISCIPLINE & USING IT EFFECTIVELY FOR BETTER RESULTS.

Who should attend

TEAM LEADER, TEAM MANAGERS , ANYONE ASPIRING TO BE A COACH & MENTOR, ANYONE WHO HANDLES AT LEAST 1 PERSON REPORTING TO THEM.

Pre-requisites

Training Includes • TRAINING MATERIALS • MORNING TEA AND COOKIES • LUNCH BUFFET • EVENING TEA AND COOKIES

What you need to bring

NA

Key Takeaways

1) INDEPENDENTLY ASSESS THEIR STRENGTHS AND LIMITATIONS AS A COACH AND MENTOR. 2) DEVELOP SKILLS TO BE AN EFFECTIVE COACH. 3) LEARN THE ART OF MENTORING TEAM MEMBERS. 4) BE A ROLE MODEL FOR COLLABORATE VALUES. 5) DEVELOP SKILLS TO ANALYZE PEOPLES NEEDS. 6) LEARN TO HANDLE DIFFICULT SITUATIONS IN MANAGEMENT