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Salesforce Admin 201 Training

LIVE
6 reviews
40 Hours

Course offered by Sabyasachi Das

44 reviews

ADM 201 COURSE DESCRIPTION

This very popular certification course among salesforce consultants globally. Most of the people take this certification as the entry pass for a salesforce job. ADM 201 certification questions are always new and keep changing. You need to be well versed with the concept and subject before this exam.

About ADM 201 Certification Exams: 

    • 60 Question â?? Multiple Choice
    • 90 minutes time to complete the exam
    • Passing Score : 65%
    • Registration Fee: USD 200
    • Retake Fee: USD 100
    • Prerequisites: None required; Classroom / Online training highly recommended

Audience for ADM 201 Certification:

  • BE / B.Tech / BBA / BCA /MBA / Any Graduate
  • Project Managers
  • Business Analyst / Functional Consultant
  • Sales Professional â?? with or without Experience
  • Software Developer â?? with or without Experience
  • Anyone who wants to get a job in Salesforce

 

 

Exam Outline for ADM 201 Certification

  • Organization Setup
  • User Access Setup
  • Configuration of Global User Interface
  • Security and Access control
  • Standard and Custom Objects creation and modification
  • In-depth knowledge of Sales Cloud Applications
  • In-depth knowledge of Service Cloud Applications
  • Activity Management
  • Chatter Implementation
  • Data export and import
  • Content and Document Management
  • Configuration of  Reports and Dashboards
  • Workflow Automation
  • Desktop and Mobile Administration
  • App Exchange

 

1.Organization Setup
Describe the components of the company profile (e.g., fiscal year, business hours, currency management, default settings, company information).

2.User Setup
Identify the steps to set up and/or maintain a user (e.g., assign licenses, reset passwords, and resolve locked user accounts). Given a scenario, troubleshoot common user access and visibility issues.

3.Global User Interface
Distinguish between the various UI features that an administrator controls, including the implications (e.g., UI settings, search settings, list views, home page layouts).

4.Security and Access
Explain the various organization security options (e.g., passwords, IP restrictions, identity confirmation, network settings). Describe the features and capabilities of the Salesforce sharing model (e.g., record ownership, organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules and public groups). Given a scenario, apply the appropriate security controls (e.g., organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules and public groups). Describe the various settings and permissions a profile controls (e.g., IP access, login hours, record types, access to tabs, permissions, object permissions, field-level security). Given a scenario, determine the appropriate use of a custom profile.

5.Standard and Custom Objects 
Describe the standard object architecture and relationship model. Explain how to create, delete, and customize fields, page layouts, and list views for custom and standard objects. Given a scenario, determine the appropriate fields and page layouts for custom and standard objects. Explain how to create, delete, and customize record types for custom and standard objects. Given a scenario, determine the appropriate record types and business processes for custom and standard objects. Explain the implications of deleting fields. Describe when to use and how to create formula fields.

6.Sales and Marketing Applications 
Given a scenario, identify the capabilities and implications of the sales process. Given a scenario, identify when to apply the appropriate sales productivity features (e.g., big deal alerts, update reminders, similar opportunities, competitors, team selling). Describe the capabilities of products and price books. Describe the capabilities of lead management (e.g., lead conversions, lead source, lead field mapping). Given a scenario, identify how to automate lead management (e.g., queues, assignment rules, web-tolead, auto-response). Describe the capabilities of campaign management (e.g., hierarchies, influences, campaign members).

7.Service and Support Applications
Describe the capabilities of case management (e.g., case processes, case settings, case comments). Given a scenario, identify how to automate case management (e.g., case assignment, auto-response, escalation, web-to-case, email-to-case, case teams). Describe the capabilities of solution management (e.g., settings, categories, processes). Describe the basic capabilities of portals. Describe the capabilities of the Community application (e.g. Ideas, Answers). Describe the capabilities of Salesforce Knowledge.

8.Activity Management 
Describe the capabilities of activity management (e.g., manage tasks, events, public calendars, multiday events, cloud scheduler).

9.Chatter
Describe the features of Chatter (e.g., feed, groups, following, security).

10.Data Management
Describe the considerations when importing, updating, transferring, and mass deleting data (e.g., CSV files, field matching, matching types, record IDs, external IDs, duplicate records). Given a scenario, identify tools and use cases for managing data (e.g., dataloader, data import wizard). Describe the capabilities and implications of the data validation tools. Describe the different ways to back up data (e.g., weekly data export service, exports, dataloader).

11.Content and Folder Management
Describe the capabilities of Salesforce Content (e.g., presentation assembly, content delivery, content packs, workspaces, tags). Describe how folders can be used to organize and secure communication templates, dashboards, reports, and documents.

12.Analytics, Reports and Dashboards 
Describe the options available when creating or customizing a report (e.g., report type, report format, fields, summarizing data, filtering data, charting, scheduling, conditional highlighting). Describe the impact of the sharing model on reports. Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, scheduling, running user).. Describe the capabiltities of custom report types.

13.Workflow Automation 
Describe when workflow are evaluated. Salesforce Certified Administrator â??Study Guide TRAINING & CERTIFICATION Describe the capabilities of workflow rules and actions. Given a scenario, identify the appropriate workflow solution. Describe capabilities and use cases for the approval process.

14.Desktop and Mobile Administration
Describe the capabilities of Salesforce Mobile. Describe the installation and synchronization options of Salesforce for Outlook.

15.AppExchange 
Identify use cases for AppExchange applications.

 

Cloud Academy Certification Process:

  • At the end of your course, you will work on Three real time Project. You will receive a Problem Statement along with a dataset to work.
 
  • Once you are successfully through with the project (reviewed by an expert), you will be awarded a certificate with a performance based grading.
  • you can take additional assistance to understand the concepts better and reattempt the Project free of cost.

Gallery (1)

About the Trainer

Pankaj Kumar Singh picture

4.5 Avg Rating

44 Reviews

81 Students

7 Courses

Sabyasachi Das

BE

13 Years of Experience

1. Five Years of Salesforce Admin Experience
2. Certified Salesforce Trainer
3. 2000+ Students Trainer
4. Worked on 20+ Projects

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Reviews (6)

3 out of 5 6 reviews

Sabyasachi Das https://p.urbanpro.com/tv-prod/member/photo/566329-small.jpg Btm Layout 2nd Stage
3.7056
Sabyasachi Das
R

Salesforce Administrator

"Very fake institute. If you are made full payment. They ignore it. All payments will be dump. Don't go this institute. Anupama neha and all staff worker are making fool."

Sabyasachi Das
A

Salesforce Administrator

"This guy is biggest fraud and trains his hr's to behave in rude way. Rajat and few students were literally frustrated from sabyasacchi. His wife Anupama yogita who shout and behave very impolite also honestly training is worst. "

Sabyasachi Das
A

Salesforce Administrator

"It is a nice institute . I can give 100% guarantee about learning. Also the thing is flexibility of timing which is very helpful. The trainers are also well trained and how the teach that is also more easier to learn. We used to get all the mail conversation so this is also helpful. Each and everything Management is involved , even that is also important. "

Reply by Sabyasachi

We would like to thank you for your feedback. We will try our best to provide even better training and support to our students .

Sabyasachi Das
S

Salesforce Administrator

"A very helpful and flexible institute for Sale force training. Knowledgeable faculties and good support staffs. Selecting Cloud academy for my training is one of the best choice I ever made. "

Reply by Sabyasachi

We would like to thank you for your feedback. We will try our best to provide even better training and support to our students .

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Have you attended any class with Amit?

Tutor has not setup batch timings yet. Book a Demo to talk to the Tutor.

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3 out of 5 6 reviews

Sabyasachi Das https://p.urbanpro.com/tv-prod/member/photo/566329-small.jpg Btm Layout 2nd Stage
3.7056
Sabyasachi Das
R

Salesforce Administrator

"Very fake institute. If you are made full payment. They ignore it. All payments will be dump. Don't go this institute. Anupama neha and all staff worker are making fool."

Sabyasachi Das
A

Salesforce Administrator

"This guy is biggest fraud and trains his hr's to behave in rude way. Rajat and few students were literally frustrated from sabyasacchi. His wife Anupama yogita who shout and behave very impolite also honestly training is worst. "

Sabyasachi Das
A

Salesforce Administrator

"It is a nice institute . I can give 100% guarantee about learning. Also the thing is flexibility of timing which is very helpful. The trainers are also well trained and how the teach that is also more easier to learn. We used to get all the mail conversation so this is also helpful. Each and everything Management is involved , even that is also important. "

Reply by Sabyasachi

We would like to thank you for your feedback. We will try our best to provide even better training and support to our students .

Sabyasachi Das
S

Salesforce Administrator

"A very helpful and flexible institute for Sale force training. Knowledgeable faculties and good support staffs. Selecting Cloud academy for my training is one of the best choice I ever made. "

Reply by Sabyasachi

We would like to thank you for your feedback. We will try our best to provide even better training and support to our students .

Sabyasachi Das
A

Salesforce Administrator

"It is a nice institute. I can give 100% guarantee about learning. Also the thing is flexibility of timing which is very helpful. The trainers are also well trained and how the teach that is also more easier to learn. We used to get all the mail conversation so this is also helpful. Each and everything Management is involved , even that is also important. "

Reply by Sabyasachi

We would like to thank you for your feedback. We will try our best to provide even better training and support to our students .

Sabyasachi Das
N

Salesforce Administrator

"One of the Best Institute. I was looking for SFM course so I got to know from somewhere regarding Cloud Academy. I registered online, and immediately I got call from one of the market executive from cloud regarding the course details. Basically I am from Pune and they don't provide any classroom training in Pune so they suggest me do go for online classes. But I was bit confused and not comfortable with the online class because I never did any online training. They provide me a demo class, after the class I changed my mind to join online training class. Here the trainers are very supportive, if you having any doubt they will arrange for repeat class. After the class the trainer send email for class detail like attendance and covered topic. I appreciate the admin team that after every class they take a feedback from the students regarding the class and trainer. You are allowed to record each and every class video. The best part you are force to submit the practice video to Admin team. Really this is very much helpful for me being a non-technical guy. If you are looking for SFM then my suggestion is Cloud Academy. This is not only best for study but also they provide jobs to there student. They have there own placement cell. So my recommendation is Cloud Academy. Thank you. "

Reply by Sabyasachi

We would like to thank you for your feedback. We will try our best to provide even better training and support to our students .

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