Verified
IdentityExperienced in resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of their assigned accounts
Skilled in working with escalated support issues related to Microsofts core business solutions, WAN and LAN connectivity, routers, firewalls, security, and remote access solutions
Well versed with C, C++, C#, Asp.Net, HTML/CSS, R, SAS, Spark, Java 8 and conversant with System Tools-Microsoft SharePoint, SQL Server Reporting Services, SharePoint Designer, InfoPath Designer & Wireshark
Proficient in analysing data set from Stack Exchange for queries like Top 10 most commonly used tags in this data set, average time to answer questions, number of questions which got answered within 1 hour and tags of questions which got answered within 1 hour using PIG scripts
Expertise in developing Data Warehouse by creating tables and populating data from excel and other databases into single database using SSIS in a Star Schema design
Possesses excellent interpersonal, analytical and negotiation skills with proven track record of utilizing process-oriented approach towards the accomplishment of organizational goals An effective communicator with excellent problem solving skills
