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ITILTraining and Certification Program, Futureframeworks

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Course offered by Mike Denial

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FutureFrameworks IT Services is a global consulting and training solutions provider in the area of IT Service Management and IT Governance. We are Providing both Online and Classroom Training. 2-3 Days Classroom Training ITIL Foundation & Certificate Training ITIL Intermediate program (Lifecycle Modules, Capability Modules, MALC) Project Management (PMP®, PRINCE2®, ACPSM, CSM®) Industry based Case studies, Discussions.

Topics Covered

ITIL v3 2011 Foundation Training ITIL Intermediate program (Lifecycle Modules,Capability Modules, MALC) Project Management (PMP®, PRINCE2®, ACPSM, CSM®) ISO/IES 20000 Training Industry based Case studies, Discussions.

Who should attend

All Professionals,IT analyst,software engineers,Business,IT Architects,Business developer

Pre-requisites

Candidates who are in the Infrastructure Support, managing IT Service Operations, IT Service Management would be a best fit to qualify.

What you need to bring

anything

Key Takeaways

ITIL Intermediate program (Lifecycle Modules, Capability Modules, MALC) ITIL Foundation & Certificate Classroom Training Project Management (PMP®, PRINCE2®, ACPSM, CSM®) Industry based Case studies, Discussions.

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About the Trainer

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Mr. Franklin has rich experience of more than 20 years of IT operations, planning, development and project management experience. He is a motivating force of knowledge and expertise on Service Management and IT Governance best practices. An ITIL v3 Expert, ITIL v2 Service Manager, ISO/IEC 20000 Implementer & Internal Auditor, Cobit Certified and Six Sigma Black Belt ..Franklin has co-authored a book, ISO/IEC 20000 Executive's Guide with the ITIL founding brother, Mr. Alan Nance of USA and Dennise Underwood, Former Sr. VP of Gartner, USA.

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