UrbanPro
true

ITIL Training in Bangalore,Bangalore-SkillMetrix

LIVE
4 reviews
18 Hours

Course offered by SkillMetrix Knowledge Services LLP

7 reviews

SkillMetrix:ITIL Training in Bangalore,,ITIL Foundation,ITIL Intermediate,ITIL Expert,ITIL Certification Course,ITIL V3 Foundation Training in Bangalore:The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011 edition), ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage. ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, although differences between the two frameworks do exist. ITIL describes processes, procedures, tasks and checklists that are not organization-specific, used by an organization for establishing integration with the organization's strategy, delivering value and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. ITIL is collection of good practices in IT Service Management ITIL® Service Strategy, ITIL® Service Design, ITIL® Service Transition, ITIL® Service Operation, ITIL® Continual Service Improvement.

Topics Covered

This qualification is primarily aimed towards: • those who require a basic understanding of the ITIL framework; • those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization; • IT professionals or others working within an organization that has adopted and adapted ITIL who need to be informed about, or contribute to an ongoing service improvement programme.

Who should attend

The ITIL qualification is open to any individuals who may have an interest in the subject.

Pre-requisites

No Pre-requisites

What you need to bring

We will Provide Hard Copy of Student Handbook & Key Concept Guide"""

Key Takeaways

Candidates can expect to gain a general overview, and basic knowledge and understanding of ITIL. Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria for the next level of study within the ITIL qualifications scheme, the ITIL Intermediate Level.

Gallery (32)

+25 more

About the Trainer

4.4 Avg Rating

7 Reviews

19 Students

36 Courses

SkillMetrix Knowledge Services LLP

IQM & Service Management Strategists Certified ITIL Expert, PMP, ISO 20000 & CobiT Certified,Practitioner for Six Sigma, ISMS & SCRUM

Experience Highlights:

Chandresh had been delivering various assignments based on various frameworks, best practices and standards like ITIL, CobiT, Six Sigma, PMBoK, ISO 27001, and SCRUM etc
• Professional Training and Development for ITIL v2/v3 and Assistance in Examination Preparation for Certification.
• Strategic Assessment, Improvement, and Design/Development of IT Operations Management and IT Service Management Programs/Frameworks.
• Enterprise Information Technology Service Management and Operations Framework Design, Development, and Improvement.
• Compliance Reviews and Audits of the Design and Implementation of Information Technology Organization Structure and Information Technology Processes, Policies, and Procedures.

Illustrative Experiences:

• Worked as an ITSM Strategist to design ITSM framework components based on ITIL v2/v3 and ISO 20000 for leading clients across Asia and in the Middle East region.
• Has many successful IQM based outcomes improvement projects to his credit
• Was involved in implementing ITSM Frameworks using various tools including OTRS, NagiOS, Remedy on different scales.
• Served in multiple IT management and operation roles starting from first level support, technical supervisor, IT project manager, to head of IT operations
• Has delivered ITIL Foundation, Practitioner, and Manager Certification trainings for national and multinational clients across various geographies, including the Middle East region, and prepared a total of more than 4000 attendees for ITIL certification exams.
Background:

• Spent over ten years in IT Service operations at various level starting from first level support to the technical supervisor managing entire team
• Spent one year heading of IT Operations for the organization along with implementing open source ticketing system OTRS. This ticketing system is now not only being utilized by IT department but all the support functions including Admin, HR and Accounts.
• After understanding various operational pressure and bottlenecks the need for service improvement lead to working on ITIL framework for over four years
• Besides having worked on ITIL Framework as trainer, consultant and implementer, have worked on various other practices like CobiT & Project Management
• Have done various assignments on ITIL / ISO 20000 & CobiT consulting and implementations along with various open source tools like OTRS & NagiOS. Have also got in-depth understating of Remedy tool
• Has led many process design & improvement initiatives by ensuring ROI objectives of organizations are met in the multi-vendor multiple geography environments
• Areas of Expertise/Specialization:
• Professional Training and Development for ITIL v2/v3 and Assistance in Examination Preparation for Certification.
• Strategic Assessment, Improvement, and Design/Development of IT Operations Management and IT Service Management
• Programs/Frameworks.
• Enterprise Information Technology Service Management and Operations Framework Design, Development, and
• Improvement.
• Compliance Reviews and Audits of the Design and Implementation of Information Technology Organization Structure and
• Information Technology Processes, Policies, and Procedures.

Students also enrolled in these courses

LIVE
4 reviews

Course offered by Chandresh Adhiya

7 reviews
LIVE
4 reviews

Course offered by Shailesh Wanjara

7 reviews

Reviews (4)

5 out of 5 4 reviews

SkillMetrix Knowledge Services LLP https://www.urbanpro.com/assets/new-ui/institute-100X100.png Ejipura
5.0054
SkillMetrix Knowledge Services LLP
S

TOGAF Certification Training at Bangalore at Bangalore-SkillMetrix

"Great Instructors as got the practical relevance of the topic with respect to current industry. "

SkillMetrix Knowledge Services LLP
S

ITIL 2011 Foundation Training & Certification At Bangalore-SkillMetrix

"Best in Industry Training Delivery on ITIL....The trainer are very good and provide the real time examples with practical relevance to make the training easier for the Participants and helps them to learn the processes quickly with the unique approach of training delivery. "

SkillMetrix Knowledge Services LLP
P

ITIL 2011 Foundation Training & Certification At Bangalore-SkillMetrix

"Best trainings and certifications provided by industrial experts having years of experience. Very good and guaranteed improvement provided by the Industry."

SkillMetrix Knowledge Services LLP
V

ITIL 2011 Foundation Training & Certification At Bangalore-SkillMetrix

"Very good Industry level trainings and certifications Courses which can improve your skills and knowledge."

View All
Have you attended any class with SkillMetrix Knowledge Services...?

Tutor has not setup batch timings yet. Book a Demo to talk to the Tutor.

Different batches available for this Course

5 out of 5 4 reviews

SkillMetrix Knowledge Services LLP https://www.urbanpro.com/assets/new-ui/institute-100X100.png Ejipura
5.0054
SkillMetrix Knowledge Services LLP
S

TOGAF Certification Training at Bangalore at Bangalore-SkillMetrix

"Great Instructors as got the practical relevance of the topic with respect to current industry. "

SkillMetrix Knowledge Services LLP
S

ITIL 2011 Foundation Training & Certification At Bangalore-SkillMetrix

"Best in Industry Training Delivery on ITIL....The trainer are very good and provide the real time examples with practical relevance to make the training easier for the Participants and helps them to learn the processes quickly with the unique approach of training delivery. "

SkillMetrix Knowledge Services LLP
P

ITIL 2011 Foundation Training & Certification At Bangalore-SkillMetrix

"Best trainings and certifications provided by industrial experts having years of experience. Very good and guaranteed improvement provided by the Industry."

SkillMetrix Knowledge Services LLP
V

ITIL 2011 Foundation Training & Certification At Bangalore-SkillMetrix

"Very good Industry level trainings and certifications Courses which can improve your skills and knowledge."

Have you attended any class with SkillMetrix Knowledge Services...?

Reply to 's review

Enter your reply*

1500/1500

Please enter your reply

Your reply should contain a minimum of 10 characters

Your reply has been successfully submitted.

Certified

The Certified badge indicates that the Tutor has received good amount of positive feedback from Students.

Different batches available for this Course

tickYou have successfully registered

ITIL Training in Bangalore,Bangalore-SkillMetrix by SkillMetrix Knowledge Services LLP

Chandresh Adhiya picture
LIVE
(4 reviews)

Class
starts in

01

Hour

01

Min

01

Sec

Select One

Register Now

Do you want to Register for this Free class?

Yes, Register No, not right now

Tell us a little more about yourself

ITIL Training in Bangalore,Bangalore-SkillMetrix by SkillMetrix Knowledge Services LLP

Chandresh Adhiya picture
LIVE
(4 reviews)

Class
starts in

01

Hour

01

Min

01

Sec

Please enter Student name

Please enter your email address.

Please enter phone number.

Verify Your Mobile Number

Please verify your Mobile Number to book this free class.

Update

Please enter 10 digit phone number.

Please enter your phone number.

Please Enter a valid Mobile Number

This number is already in use.

Resend

Please enter OTP.

Or, give a missed call and get your number verified

080-66-0844-42

This website uses cookies

We use cookies to improve user experience. Choose what cookies you allow us to use. You can read more about our Cookie Policy in our Privacy Policy

Accept All
Decline All

UrbanPro.com is India's largest network of most trusted tutors and institutes. Over 55 lakh students rely on UrbanPro.com, to fulfill their learning requirements across 1,000+ categories. Using UrbanPro.com, parents, and students can compare multiple Tutors and Institutes and choose the one that best suits their requirements. More than 7.5 lakh verified Tutors and Institutes are helping millions of students every day and growing their tutoring business on UrbanPro.com. Whether you are looking for a tutor to learn mathematics, a German language trainer to brush up your German language skills or an institute to upgrade your IT skills, we have got the best selection of Tutors and Training Institutes for you. Read more