IdentityWork Experience
Organization: Accenture. (08th January 2016 - Till Date)
Accenture is a multinational management consulting services company. Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and Operations. It is the world's largest consulting firm as measured by revenues. Accenture's current clients include 94 of the Fortune Global 100 and more than 80 percent of the Fortune Global 500.
Role: IT Operation Analyst, Level 11.
Client: BMW, Germany.
Role: Service Now Developer.
Responsibilities:
• Proof of Concept for BMW at Helsinki packed Instance before release of Helsinki.
• Helsinki Migration and movement of the Deliverables from the Helsinki sandbox to BMWDEV/TEST/PROD Instances.
• Primarily working on the Service Portal Development.
• Enabled Knowledge, Service Catalog, Incident Module via Service Portal.
• All alone enabled Connect CHAT using the Service Portal.
• Enabled the Service Portal Language Translation (English/German).
• Cross-Training the Non-SNOW resources for this project.
• Closely working with Onshore Team over Agile Methodology.
• Key Role in Team setting and Module Ground works.
Client: Transpacific (Cleanaway), Australia.
Role: Service Now Developer.
Responsibilities:
• Developing ESS Portal.
• Service Catalogs designing with Workflows.
• Notifications Designing and Work
